Seller - Frequently Asked Questions

Here are the answers to some of the common questions we receive



What is the Global Sisters Marketplace? It’s an online marketplace where female business owners can sell their products, services and experiences. Sellers will manage their own stores

What products, services and experiences can I sell? Almost anything as long as you follow the attached Seller Standards

When is launch? Our launch date is set for Thursday 11th November

I don’t have a website, can I still be a part of the Marketplace? Yes, with the Marketplace you don’t need a website!

What are the fees? No set up fee No monthly fee Commission per transaction - 7.3% plus $0.30 (1.2% Marketplace Technology, 1.1% + $0.30 Payment Gateway, 5% Global Sisters)

Will the commission stay the same? Yes, we have no plans to increase this charge.

How do I become a Seller? Click here to register for the Marketplace.

What’s the eligibility? Women working towards financial independence who are unemployed, underemployed or in insecure work. To see if you qualify click here to register for the Marketplace.

What are the steps to getting onto the Marketplace? There are 8 steps- 1. photography, 2. BHB, 3. Folktale, 4. BIZ details, 5. Spreadsheet, 6. Agreement, 7. Onboarding, 8. Training

  1. Photography- be a part of our limited photography offer where we will provide for free. You will get a styled lifestyle image and white background product photography. If you have your own images ready to go, we can onboard you immediately. How long is the offer going for? Until the end of the year Can I have access to these images for my own marketing purposes? Yes

  2. Back Her Brilliance Campaign- is a social media campaign we are running on our social media pages. We need some questions answered and also a self portrait photo. This will also become the basis of your Sister promo page on our website Why do you need a photo? Customers can connect. We encourage this but it’s not essential

  3. Folktale Video- We have teamed up with Folktale, who have provided us access to their app. So you can film a video yourself with your own phone and submit it to their app and it will edit it and create a video story for use on the Marketplace website. Why do we need this? It is a great tool to reach your potential customers to tell them about your story and your business Is it essential to have a video? It isn’t mandatory to provide a video, however we strongly encourage you to. It keeps the website looking uniform and a great way for customers to “meet” you. How long will it take? We expect the process to take about 2 hours

  4. Business details- We use this info to create a store profile on the Marketplace. These details will not be made visible to customers unless you specify

  5. Product information spreadsheet filled out- We need this to upload your products, we are happy to upload 10 products for you and then you can upload the rest If you currently have one of the following Marketplacer API’s Shopify, WooCommerce, BigCommerce or Neto. We can connect it to our Marketplace for $30 per month. You will not need to fill out a product spreadsheet Shipping, we would recommend either a flat rate or free shipping for your products There is also a click and collect and buy instore option for your products

  6. Signed Sellers Agreement- The agreement will be sent to you via email with Abobe Sign, an electronic signature tool. The senders email address will appear as echosign@echosign.comor similar.

  7. Onboarding your store and products- We are here to help! The team will create your Sister profile, store profile and upload up to 10 products. Once this is done, you will be given access to check the finer details and add new adverts (products) in

  8. Training to manage your store- We will provide this with videos and PDF’s

Will my products be listed on a Global sisters online shop? The GS Shop is a stand alone shop on the Marketplace. We are no longer accepting products for the shop.

Is there a weblink I can use that will redirect customers to my Marketplace shop? Yes, this is displayed on your Sister promo page and also your store profile page.

Do I need to be registered for GST? We recommend you do your own research and assessment on whether you should or shouldn't be registered for GST

When deciding whether to register for GST, please refer to the ATO Guidelines about whether you should be registered for GST https://www.ato.gov.au/Business/GST/Registering-for-GST/

You must register when your business or enterprise has a GST turnover (gross income minus GST) of $75,000 or more. You can register prior to reaching this threshold and we recommend seeking advice from an accountant as to what is the best option in your case.

How many categories can I list my products under? We recommend at most 2, however there isn’t a set limit.

How many products can I list? You can list all your products as long as you have suitable photo of the products

Will someone help me set up the Marketplace? We have a team that will help to set up your business in the Marketplace. But you will be responsible for keeping your store up to date and adding new adverts.

Delivery and shipping? Delivery is organized by the Seller, we ask that items are dispatched within 42-78 hours. For more information see our Shipping & Delivery Policy

Who do I contact if I have any questions regarding the Marketplace? Please email marketplace@globalsisters.org.